The objective of the framework contract is to provide expertise, via individual
assignments, which can be mobilised at short notice. The contractor shall provide the human and material resources necessary to provide the following services (non-exhaustive list):
- identifying and deploying external Conflict Prevention, Mediation and Dialogue
experts, be that in Brussels or to the field, to support the EU;
- engaging in knowledge management, including conflict analyses, lessons-learned studies and workshops, development and publication of best practices and guidelines;
- training and internal capacity-building in connection with mediation- and dialogue-related tasks and situation awareness for EEAS staff at headquarters, EU deployed in missions and heads of delegations and their staff.